FAQ

Yes, we assist with the entire DVA claims process. Our trained clinical team specialises in DVA claims, including imaging referrals, ILC report completion, and more.

Yes, we assist with the entire DVA claims process. Our trained clinical team specialises in DVA claims, including PI reports, face to face completion of these or via telehealth if circumstances require. 

Yes, absolutely! Send us an email, and we will assist you while keeping your advocate informed throughout the process.

Yes, most of the claims process can be completed via telehealth. For face-to-face requirements, we have clinics located across Australia, where our GPs are ready to assist you in your state.

No, there is no cost to you (the veteran) or your advocate for our services.

Yes, we assist with household services, incapacity certificates, and Commonwealth Superannuation claims. For personalised support tailored to your specific circumstances, please email us. We also have practitioners available to assist with referrals, ongoing care, prescriptions, psychotherapy, medication management, and more. Whatever your needs, we strive to support you in every way possible.

Yes, we partner with psychiatrists who offer telehealth appointments across Australia. These psychiatrists are trained in the DVA process and understand the complexities of mental health claims. We also provide ongoing support and treatment options within Veteran Medical after your psychiatrist appointments to ensure holistic care.

Yes, we have strong relationships with advocates across Australia and are always open to building new partnerships. If you’re an advocate, email us today to arrange a call so we can establish a collaborative pathway for your clients.

Not at all! Simply email us, and we’ll do our best to assist you.

We have dedicated admin staff trained in DVA processes who are kind, empathetic, and ready to provide you with tailored and personalised information. Call or email us today to see how we can help.